Can I switch the order of reaction in NPS?

  • Updated on Oct 8, 2025
  • Published on Jun 11, 2025
  • 1 minute(s) read
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Yes, you can switch the order of reactions in your NPS survey by using custom CSS.

Here’s how you can do it:

Step 1: Go to NPS Dashboard.

Step 2: Navigate to NPS Settings.

Step 3: Select Custom CSS.

Warning: When using custom CSS, it will overwrite ’s default styles on the widget, so proceed with caution and ensure proper testing after making changes.

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