Inserting videos in posts

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You can embed videos hosted on third-party sites, such as YouTube, Vimeo, Loom, Wistia, Vidyard, and Instagram, as well as more than 100 other apps.

Benefits of adding videos to posts

  • Increased User Engagement: Videos are highly engaging and can capture users’ attention more effectively than text alone. Videos can boost user interaction and ensure updates are noticed.

  • Clearer Communication: Videos can demonstrate new features, UI changes, or workflows in a way that’s easier to understand than written instructions. This helps users quickly grasp the value and purpose of product updates.

  • Higher Feature Adoption: By visually showcasing how a new feature works, videos can encourage users to try it out, leading to better adoption rates and reduced churn25.

  • Improved Feedback Collection: Engaged users are more likely to leave comments and reactions after watching a video, providing product teams with valuable insights into how updates are received and what may need further improvement.

  • Professionalism and Brand Consistency: Well-produced videos in changelog posts can reinforce your brand’s image, making updates feel more polished and trustworthy.

How to embed a video

  1. Copy the video’s URL from the third-party app.

  2. While editing a post, position your cursor where you want to insert the video and click the Insert embedded content button in the toolbar.

  3. Paste the video URL. The video should render immediately.

  4. Click Save as a Draft or Save and Publish.