Creating and managing Changelog posts

Best practices

• Always save your posts as drafts first to review before publishing.

• Use categories to organize your posts and make them easier to find.

• Take advantage of the AI Content Generator for consistent, professional content. (Available in Changelog Pro, Scale, and Custom plans)

• Preview your posts before publishing to ensure they look correct.

• Keep media files under 10 MB for optimal performance.

• Use call-to-action links to guide users to relevant pages or features.

Enabling the changelog

Be sure you’ve enabled the formats where you want to publish changelog posts (embeddable widget and standalone page). Learn more.

Creating a post

To create a new post:

1. Select Changelog from the sidebar and click Create Post.

2. Add a title and post content.
   Changelog Pro, Scale, and Custom plans: After entering a brief summary, try the AI Generator for a bit of help refining your messaging.
   

3. (Optional but recommended) Upload an image or insert a link to a video using the toolbar.
   

4. (Optional) Add an action link text that will appear on screen and the associated URL. This will appear at the end of the message and offer a call-to-action to drive adoption.

5. Select where you want the post to appear and the type of notification for the post from the Changelog Options. You can add more than one placement and notification type.
   

6. Select a publication date to schedule a post for a specific date(if you don’t want it to be published immediately). If desired, add an expiration date.

7. Select a category that best describes the post or create a new custom category. You can manage categories by selecting Settings > Categories & Statuses > Changelog categories.
   

8. Select your post settings. These options will change based on which Changelog options you select. These settings determine how the post appears (e.g., whether it is pinned to the top) and how users can interact with and share your post.
   

9. Add segment filters or segment user IDs to deliver the post to specific segments or users.
   

10. Click Save and Publish.

Previewing a post

There are several ways to preview a post before publishing:

• While editing a post: Click Preview and confirm that you want to save as a draft and preview.

• (For in-app post) From the main changelog page: Click Preview in the left-hand navigation panel.

• (For standalone page) From the main changelog page: Click Standalone page.

Editing a post

1. Select Changelog from the sidebar.

2. Click the Edit button for the post you want to delete.
   

3. Edit the post and click Save as a Draft or Save and Publish.

Copying a post

1. Select Changelog from the sidebar.

2. Click the Copy button for the post you want to delete.
   

3. Edit the post and click Save as a Draft or Save and Publish.

Deleting or archiving a post

1. Select Changelog from the sidebar.

2. Click the Copy button for the post you want to delete.
   

3. Select Archive or Delete.