Beamer Feedback is a user feedback management tool designed to help product teams collect, prioritize, and act on customer feedback directly within your app or website.
It consists of two main components:
Idea Portal: Where users submit feedback and vote on existing ideas.
Public Roadmap: Where you showcase the development status of features.
Key features
Beamer Feedback enables you to:
Collect user feedback through multiple channels (website widget, in-app integration, or direct links).
Enable community voting so users can prioritize the most important features.
Manage idea visibility with granular control over what feedback is public or private.
Track feature development with a public roadmap that shows progress stages.
Engage with users through comments and updates on submitted ideas.
Implementation options
Embedded Widget
Integrate Beamer Feedback directly into your website or application interface. This provides a seamless experience, allowing users to access the feedback portal without leaving your product.
Best for: Active users who are already engaged with your product.
Standalone Page
Create a dedicated feedback page that users can access via a direct link. This option works well for broader community engagement.
Best for: Marketing campaigns, email outreach, or when you need a shareable feedback collection point.
In-App Experience
Embed the feedback system within your application's user interface for contextual feedback collection.
Best for: SaaS products that allow users to provide feedback based on their current workflow.
Managing Visibility and Privacy
You have complete control over which ideas and comments are visible to your users. This allows you to:
Keep sensitive feedback private during internal review
Showcase popular requests that align with your roadmap
Moderate discussions to maintain a professional environment
For detailed instructions on managing visibility settings, see our visibility control guide.