If the Beamer widget or button isn’t showing up where you installed it, work through these checks in order. Most cases come down to the snippet, the widget being switched off, the domain restriction, or how the widget is configured to display.
1. Confirm the embed snippet is installed correctly
Make sure the Beamer snippet is pasted inside the
<body>of your page, near the bottom, and that your correct product ID is set inbeamer_config.The
beamer_configobject must be declared before thebeamer-embed.jsscript loads.Check your browser console for errors from Beamer on page load.
2. Make sure the Beamer widget is turned on
Check that the widget is enabled under Settings > Widget > Beamer widget. If this toggle is switched off, the widget won’t load on your site (the initialization response returns enabled: false). Turn it on and reload.
3. Check your domain restriction
If you’ve set a Domain Restriction (Settings > General) or a domain whitelist, Beamer only loads on the domains you listed. Confirm the page’s domain (and subdomain) is included. If the field is blank, Beamer runs on any page with your snippet. See How to use Domain Whitelist?
4. Check how the widget is set to display
If you’re using a custom selector for the button, make sure that element exists on the page.
If
lazy: trueis set, Beamer won’t initialize until you callBeamer.init().You can force the feed open for testing by calling
Beamer.show()in the browser console.
5. Confirm there’s something to show
A brand-new account with no published posts may show an empty or hidden widget. Publish a post and reload.
Still not showing?
Contact our support team with your site URL and a screenshot of your install, and we’ll help you track it down.