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Updating billing details

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Updating billing details

You can update your payment method, billing contact, and card details at any time — no need to contact support for routine changes. Whether your card expired, you want to change your credit card, update your payment info, or fix a failed payment, it's all handled from Settings → Billing.

Update your payment method or card details

  1. Go to Settings → Billing.

  2. Click Update Payment Method.

  3. Enter your new card details.

  4. Click Save.

Your next bill will be charged to the new card. This also fixes a failed payment: if a charge didn't go through, update your card here, then click Retry Payment on the same page.

Update your billing contact or company details

Billing emails and receipts go to the account email on file. To change where invoices are sent, go to Settings → Billing and update the billing contact field, or email support@userflow.com if you don't see that option.

Need more help?

For anything beyond updating your payment method — invoices, cancellations, downgrades, or a question about a specific charge — see Managing Your Userflow Subscription and Billing, or email support@userflow.com.