Missing tooltip target behavior

There may be instances where a target element cannot be located in your app within a Flow. Common causes are detailed in the Element is not found guide.

If you wish to modify how Userflow responds in such cases, you can adjust the behavior for missing tooltip targets.

Configuring missing tooltip target behavior

1. Select Settings > Themes from the sidebar.

2. Click New theme or select an existing theme to edit it.

3. Expand the Tooltip section.
   

4. Increase or decrease the Missing tooltip target tolerance by editing the number of seconds after your app loads before Userflow stops attempting to locate the element. The default is 3 seconds.
   

   If this tolerance period is exceeded, Userflow can do 1 of 3 things:
   - Auto-dismiss flow: Use this option if you want Userflow to permanently end the flow.    
   - Show warning: Use this option if you want Userflow to display a generic message informing the user that they may have navigated to the wrong page, including a Start over and a Close guide button.    

   

   - Use speech bubble instead: Use this option if you want Userflow to show the step’s regular message, but in a speech bubble instead of a tooltip. This can be useful if you know that the tooltip target element may sometimes not show up on purpose, and the message is self-explanatory.